Prodotti in Evidenza
We deliver results across win-win long term strategies``
Anton Battuello, Co-Founder and Man Director of Franking-Inks
Frequently Asked Questions in a nutshell
Each franking machine may have a slightly different procedure. Please refer to the the quick instruction guide and then follow the instructions on machine’s display.
In order to perfectly set print alignment, most digital franking machines (PostBase, quadient®, neopost®, Pitney Bowes®) will request the execute one or more print test. At the same time, by installing a new set of ink cartridges it is preferable to perfom 2-3 intensive clening cycles across the display menu.
Our offering is well know for its high reliability. Most popular franking ink cartridges are ink jet based. Moreover machines standby mode, automatically involves a have a capping system aiming to protect cartrdiges / printheads from premature wear out.
We offer 12 months warranty on all product range. At the same time we leverae on a high end problem solving multilanguage hotline, providing upfront, free of charge, live interactive technical support.
In principle using non original ink cartridges does not void a maintenance contract validity, unless one one can proof non genuine supplies caused an incovenience.
We have been manufacturing franking ink cartridges since 1990 and failure rate in our supplie is basically unexisting.
Last generation digital franking machines might bring little unexpected issues from time to time.
Quite obviously, franking machines user detest getting inot maching breakdowas in the middle of piles of lettes to process.
Calling provider technical support is the first thing to do. Yet as not all the operators have a hands on experience, in most cases advice will be issue is down to the cartridge.
Going beyond our products realibily, we offer an expclusive free life technical support. Professional technicians running the service
Leveraging on their expertise, our technical staff running the service know by direct experience strength and weakness of each franking machines models.
Sharing advices and teaworking are among the values inpiring us.
Well made products culture and outstanding service turn our duties into pleasant opportunities for personal fulfilment.
Working together is essential for our planet bottom line. Should you happen to collect empty neopost – francotyp cartrdiges along the way, please insert each cartridge into a plastic bag to protect it and put in on the side.
For each empty genuine or franking-inks returned you will be eligible to earn a trade in credit.
As a constructive remark, much to our regret due to force majeure eastern made generic neopost – francotyp cartridges might not be suitable for returns.